Your shipment cost is calculated by weight upon checkout.
We add a handling fee to cover the material cost.
Incorrect address was entered upon checkout
If you have entered the wrong address upon mistake, you will need to quickly contact us about this, so we can change to your correct address in our system before the shipping takes place: which means the fulfillment company begin to process and pack your order.
There is no way for us to recall the parcel, once it's been picked up by our carrier.
Use the contact form to send us a message ASAP, and make sure to include your name, your order number, and the correct address you want your items shipped to.
If your order has already been shipped you will need to contact the carrier's postal service in your country, to redirect the package to your correct address.
Customers outside of the EU and Scandinavia:
Customs and import taxes
When placing your order, take into consideration the possibility of import taxes. Costumers outside Sweden, Norway and the EU are responsible for any customs or import taxes that may apply. We’re not involved in this process, and thus not responsible for any delays due to customs. Orders may have to be received at your local post office, if import taxes have been applied.
If we receive a returned international package due to import taxes not being paid and you choose to not have your order reshipped we will only issue store credit and depending on the size and length of time it took to return to us you may be subject to no store credit or a restocking fee deducted from your store credit.
How the products are shipped
—Posters are shipped rolled up in sturdy tubes.
—Card sets are shipped flat in rigid envelopes.
—Enamel mugs are wrapped up in protective paper and boxed.
If you order different kinds of products, they are shipped separately and may arrive at separate times. If you've ordered a poster and you're located outside of the EU, these usually take longer to show up than postcards, mugs and smaller items, due to being shipped in a tube which gets thoroughly searched by the Customs.
Normal orders are processed in 1–7 business days and shipped from Sweden. You will receive a shipping confirmation email once your order is on the way.
During holidays and new product releases it might even take a few days more, due to the high amount of orders my shop receives, which requires more time to process.
Pre-orders are shipped when we have the product in stock, in the info of the specific product you will find the approximate date of shipping. Pre-order means we don’t have the product in stock yet, but you have the choice to order it in advance. Any additional products you order along with a pre-order will be shipped at the same time as that product. We ship the product once we have it in stock.
WE ARE A SMALL TEAM
We are a small team and we do the best we can to help you with your inquiries, we are situated in Sweden (Europe), and due to different time zones, language barriers and limited manpower we always encourage you to contact your carrier and post office first, as they will be able to help you much quicker and more efficient than we can.
That said, we are very grateful that you have chosen to order from our shop!